Digital Associate, Ring Data Engineering Services

As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.

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• Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team.
  
• May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.
  
• Apply strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage.
  
• Maintaining high internal quality of the processes by performing quality audits/verification.
  
• Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and shares them with the relevant stakeholders to help solve them.
  
• Track daily task completion status using recommended tools and provide individual status reports.
  
• Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.
  
• Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
  
• Offering remedial instruction in tool usage and other topics as required.
  

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• Strong command of the English language, including grammar, syntax, and vocabulary.
  
• Background in linguistics, creative writing, computational linguistics, or a related field is preferred.
  
• Analytical mindset with the ability to evaluate and interpret data to improve the performance of the system.
  
• Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required.
  
• Flexibility and interest to do repetitive tasks is required.
  
• High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential.
  
• Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.
  
• Strong problem‑solving skills and the ability to work effectively in a fast‑paced, collaborative environment.
  
• Passion for language, technology, and AI advancements.
  
• Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.
  

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• Bachelor's degree
  
• Speak, write, and read fluently in English
  
• Knowledge of Microsoft Office products and applications
  
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  
• Technical Writing certification or certificate in any of the following: Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language
  

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• Bachelor's degree in marketing, English, communications, or equivalent
  
• Experience in multicultural communication, or experience and familiarity with US culture
  

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