Data Steward (Microsoft Dynamics CRM)

SECURITAS GROUP 

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services.

With around 341 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets.

SECURITAS IT  

Securitas IT creates capabilities and powerful technology needed to fulfil Securitas business strategy to be client centric, data driven, and people focused. We transform, build and protect our IT landscape in a cost-efficient a sufficient way. We lead a diverse and inclusive global organization with approx. 900 co-workers within IT.

We are seeking an experienced and detail-orientedData Stewardto manage and enhance the accuracy, integrity, and reliability of CRM data assets across our global Microsoft Dynamics CRM platform and additional integrated systems. This hands-on role is essential for supporting high data quality standards, implementing strategic data migration practices, and collaborating closely with regional and local data stewards to ensure data alignment across platforms. Strong technical expertise, strategic planning skills, and the ability to work collaboratively with cross-functional teams are essential for success.

Responsibilities:

• Data Quality Management:
  • Defining, implementing and maintaining data quality standards to ensure data consistency, accuracy, and completeness across Microsoft Dynamics CRM and direct across other integrated systems.
  • Conducting regular audits, validations, and quality assessments of data assets, working proactively to identify and correct data issues in the CRM platform, and direct across other integrated systems.
  • Developing and tracking data quality metrics, KPIs, and reports to monitor improvements and data health in the CEP platform.
• Data Migration Strategy & Execution:
  • Leading data migration initiatives, including planning, mapping, cleansing, transformation, and validation to ensure seamless data transitions across systems.
  • Defining and executing migration frameworks for global and globally impacting data initiatives, managing complex data flows and alignment with business requirements.
  • Collaborating with IT and data stewards to develop effective ETL processes, ensuring data integrity during migrations.
• Data Governance & Alignment:
  • Working with global, divisional and country data stewards to establish data governance practices (with agreement of the Data CoE), ensuring compliance with global standards and policies.
  • Leading initiatives to align data definitions, hierarchies, and structures across platforms to support consistent global reporting and analytics.
  • Promoting data stewardship practices across the organization, educating teams on data quality responsibilities and best practices.
• Collaboration & Stakeholder Engagement:
  • Taking a key role as part of the Data CoE and build trusted relationships with the other members.
  • Acting as a liaison between business units, global/divisional/country data stewards, and IT teams to ensure data quality and migration requirements align with business needs.
  • Communicating data initiatives, progress, and outcomes effectively to various stakeholders, including leadership, global/divisional/country leaders, and technical teams.
  • Engaging with CRM users globally to understand data pain points and improvement opportunities, translating needs into actionable data quality solutions.
• Continuous Improvement & Best Practices:
  • Identifying opportunities for process automation to enhance data quality management and streamline migration workflows.
  • Staying up to date on data management best practices, leveraging industry trends and tools to optimize data quality and migration processes.
  • Fostering a culture of data excellence across the organization by driving best practices and continuous improvement.

Requirements:

• Experience:
  • Minimum5+ yearsof experience in data quality, data migration, and data management roles within CRM environments.
  • Proven experience withMicrosoft Dynamics CRM; familiarity with data structures across multiple CRM and ERP platforms is a plus.
  • Track record of success in managing data migration projects, data quality initiatives, and global data governance programs.
• Technical Skills:
  • Strong hands-on experience in SQL for data extraction, transformation, and analysis.
  • Proficiency with data migration tools, ETL processes, and data quality management software.
  • Knowledge of data governance principles, data stewardship practices, and master data management (MDM) frameworks.
  • Experience in Azure data factory and with tools such as KingswaySoft would be preferential.
  • Experience in visualization tools, such as Power BI would be advantageous.
• AI Experience (advantageous, not essential)
  • Experience in leveraging AI and machine learning techniques to enhance data quality by identifying patterns, anomalies, and inconsistencies in large datasets, ensuring high accuracy and reliability for decision-making.
  • Utilization of AI tools to streamline data migration processes, including automated data mapping, validation, and transformation, ensuring seamless transitions and minimal data loss or corruption.
  • Implementation of AI models to provide predictive analytics on data integrity, proactively addressing potential quality issues before they impact operations.
  • Apply AI algorithms to automate data cleansing, deduplication, and enrichment tasks, improving overall data usability and consistency.
  • Experience in using AI and machine learning platforms (e.g. Azure AI) to develop and deploy solutions that enhance data quality and migration outcomes.
• Communication & Collaboration:
  • Excellent communication skills inEnglishare essential for effective collaboration with global and regional stakeholders.
  • Strong interpersonal skills, with the ability to build effective relationships across diverse teams and regions.

Essential Qualifications/Skills:

• Expertise in SQL and ETL processes and tooling, with proven skills in data migration and transformation.
• In-depth knowledge of data quality management and metrics within Microsoft Dynamics CRM environments.
• Experience working with data governance, data stewardship, and best practices in a global context.
• Relevant certifications in data quality management, data migration, or Microsoft Dynamics CRM are desirable.

Working conditions

This role involves regular international travel.

What we offer

AtSecuritaswe believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them a multitude of talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.

If it allsounds goodto you, don’t hesitate toapply!