Data Specialist

DigitalGenius
3 months ago
Applications closed

Related Jobs

View all jobs

Data Scientist - £40k - ID40553

Data Scientist - £40k - ID40553

Data Engineer

Investor Relations Data Analyst FTC - Hybrid/London

Data Engineer - £45k - £75k

Senior Data Engineer - £80k - £130k

DigitalGenius is a venture-backed artificial intelligence company bringing practical applications of deep learning and AI to some of the largest customer service operations in the world as well as high growth companies. We’re a dedicated team of thoughtful and hard working people committed to transforming customer service through the application of artificial intelligence. Our team is fully remote with colleagues based in the UK, US and Europe

Role

We are looking for anAI Data Specialistfrom the UK or Europe to join our team. In this role, you will take ownership of managing and curating e-commerce customer service data to improve our AI models. The role involves labelling and reviewing e-commerce customer service data, such as customer conversations, policies, and workflows. This is more than just a data labelling position—you will be responsible for ensuring the quality and consistency of the data, identifying patterns, and contributing to the overall success of our AI-powered solutions. You will have the opportunity to grow technically and collaborate with our AI and product teams to develop new skills in artificial intelligence and data operations.

Responsibilities

  • Review and label e-commerce customer service conversations and policies with high accuracy.
  • Collaborate with the AI and product teams to refine and optimize data labelling guidelines.
  • Take ownership of data quality to improve AI model training.
  • Work in collaboration with AI engineers to identify trends and nuances in customer service data that can be leveraged to fine-tune and improve our AI models.
  • Manage the quality control process for labelled data, using a variety of modern tools and platforms for data processing and management, from advanced spreadsheets to AI-driven data labeling tools and project management systems.
  • Explore technical areas such as natural language processing (NLP), machine learning (ML) fundamentals, and data analytics.
  • Take initiative in solving data-related challenges and suggest improvements to data processes.

Requirements

  • Attention to Detail:Ability to accurately label and categorize complex data sets.
  • Understanding of E-commerce Workflows:Familiarity with how e-commerce businesses handle customer service, including order processing, returns, and FAQs.
  • Tech Savvy:Comfortable working with data labelling tools, spreadsheets, and collaboration software.
  • Communication Skills:Strong communication to provide feedback and collaborate effectively within the team.
  • Good Time Management:Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Background in E-commerce Customer Service (Preferred):Previous experience working in or around customer service in e-commerce is highly desirable.

Benefits

  • Competitive Salary
  • WeWork membership for remote employees
  • Annual Company Week Off (in addition to Vacation Policy)
  • Birthday Off (in addition to Vacation Policy)
  • Monthly fitness stipend
  • Equipment allowance
  • Freedom to experiment with your own ideas
  • Environment to develop yours skills without bureaucracy or red-tape

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Rural-Remote Machine Learning Jobs: Finding Balance Beyond the Big Cities

Over the past decade, machine learning (ML) has transformed from a niche research domain into a pervasive technology underpinning everything from recommendation systems and voice assistants to financial forecasting and autonomous vehicles. Historically, the UK’s major tech hubs—particularly London—have been magnets for top ML talent and corporate headquarters. However, remote work has become mainstream, and many ML professionals are realising they can excel in their field while living far beyond the city limits. At MachineLearningJobs.co.uk, we’ve observed a growing interest in positions that allow for a rural lifestyle or a coastal environment, often reflected in search terms like “ML remote countryside” or “tech jobs by the sea.” This surge is no coincidence. Flexible work policies, better rural broadband, and the nature of machine learning tasks—much of which can be done through cloud platforms—are bringing new opportunities to those who wish to swap urban hustle for fresh air and scenic views. Whether you’re a data scientist, ML engineer, researcher, or product manager, a rural or seaside move could reinvigorate your work-life balance. In this article, we’ll unpack why rural-remote ML jobs are on the rise, how you can navigate the challenges of leaving the city, and what you need to do to thrive in a machine learning career beyond the M25. If you’ve dreamt of looking up from your laptop to rolling fields or ocean waves, keep reading—your rural ML role might be closer than you think.

Quantum-Enhanced Machine Learning—Propelling AI into the Next Frontier

Machine learning (ML) has revolutionised how we interpret data, build predictive models, and create intelligent applications. From recommendation engines and self-driving cars to advanced genomics and natural language processing, ML solutions are integral to nearly every corner of modern life. However, as data complexity and model size continue to skyrocket, the computational demands placed on ML systems grow in tandem—often pushing even high-performance classical computers to their limits. In recent years, quantum computing has emerged as a tantalising solution to these challenges. Unlike traditional digital systems, quantum computers exploit quantum mechanics—superposition and entanglement—to process information in ways that defy conventional logic. As these machines mature, they promise exponential speed-ups for certain tasks, potentially reshaping how we approach AI and data-intensive challenges. What does this mean for machine learning? Enter quantum-enhanced ML, a new frontier where quantum processors and classical ML frameworks unite to accelerate model training, tackle high-dimensional data, and solve complex optimisation tasks more efficiently. In this article, we will: Unpack the current state of machine learning, highlighting key bottlenecks. Provide a concise overview of quantum computing—why it’s radical and how it differs from classical technology. Examine potential breakthroughs in quantum-enhanced ML, including real-world use cases and technical approaches. Explore the roles and skill sets that will define this quantum-AI era, with guidance on how to prepare. Discuss the roadblocks (like hardware maturity and ethical concerns) and how they might be addressed in the years to come. If you’re a machine learning engineer, data scientist, or simply an AI enthusiast fascinated by the next wave of computational innovation, read on—quantum computing could become an integral part of your future toolkit, opening up job opportunities and reimagining what ML can achieve.

Machine Learning Jobs at Newly Funded UK Start-ups: Q3 2025 Investment Tracker

Machine learning (ML) has become the beating heart of modern tech innovation, powering breakthroughs in healthcare, finance, cybersecurity, robotics, and more. Across the United Kingdom, this surge in ML-driven solutions is fueling the success of countless start-ups—and spurring demand for talented machine learning engineers, data scientists, and related professionals. If you’re eager to join a high-growth ML company or simply want to keep tabs on the latest trends, this Q3 2025 Investment Tracker will guide you through the newly funded UK start-ups pushing the boundaries of ML. In this article, we’ll highlight key developments from Q3 2025, delve into the most promising newly funded ventures, and shed light on the machine learning roles they’re urgently seeking to fill. Plus, we’ll show you how to connect with these employers via MachineLearningJobs.co.uk, a dedicated platform for ML job seekers. Let’s dive in!