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Data Scientist

ExlService Holdings, Inc.
London
3 weeks ago
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Responsibilities

:
• Design and build Generative AI solutions using Large Language Models (LLMs) for business problems across domains like customer service, document automation, summarization, and knowledge retrieval.
• Fine-tune or adapt foundation models using domain-specific data.
• Implement RAG pipelines, embedding models, vector databases (, FAISS, Pinecone, ChromaDB).
• Collaborate with data engineers, MLOps, and product teams to build end-to-end AI applications and APIs.
• Develop custom prompts and prompt chains using tools like LangChain, LlamaIndex, PromptFlow, or custom frameworks.
• Evaluate model performance, mitigate bias, and optimize accuracy, latency, and cost.
• Stay up to date with the latest trends in LLMs, transformers, and GenAI architecture.

Required Skills:
• 5+ years of experience in Data Science / ML, with 1+ year hands-on in LLMs / GenAI projects.
• Strong Python programming skills, especially in libraries such as Transformers, LangChain, scikit-learn, PyTorch, or TensorFlow.
• Experience with OpenAI (GPT-4), Claude, Mistral, LLaMA, or similar models.
• Knowledge of vector search, embedding models (, BERT, Sentence Transformers), and semantic search techniques.
• Ability to build scalable AI workflows and deploy them via APIs or web apps (, FastAPI, Streamlit, Flask).
• Familiarity with cloud platforms (AWS/GCP/Azure) and MLOps best practices.
• Excellentmunication skills with the ability to translate technical solutions into business impact.

Preferred Qualifications:
Experience with prompt tuning, few-shot learning, or LoRA-based fine-tuning.
Knowledge of data privacy and security considerations in GenAI applications.
Familiarity with enterprise architecture, SDLC, or building GenAI use cases in regulated domains (, finance, insurance, healthcare).

As part of a leading global analytics and digital solutionspany, you can look forward to:
Apetitive salary with private healthcare, critical illness life assurance at 4 x your annual salary, ie protection insurance, and a rewarding pension. At EXL, we aremitted to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL ismitted to diversity. Ourpany does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom. Job ID 300

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