Data Scientist

Want to solve real-world challenges with data? As a Data Scientist at Travel Counsellors, you'll use ML and AI to develop data-driven solutions to optimise pricing strategies and operational efficiency and enhance customer experiences. Your insights will shape the future of travel! This Data Scientist role involves collaborating closely with cross-functional teams, including commercial, product, and engineering, to build automated ML/AI solutions that will provide tangible benefits for Travel Counsellors. Principal Accountabilities Build and deploy predictive models for optimising pricing, personalised recommendations, and operational efficiencies. Collaborate with data and software engineers to operationalise ML models within our wider technology platform and deliver on our AI ambitions. Conduct in-depth analysis of large datasets to identify trends, patterns, and anomalies related to customer behaviour, booking patterns, and market trends. Develop and present clear, actionable insights and recommendations to stakeholders through excellent verbal and written communication. Design and analyse A/B tests to evaluate the impact of new features, marketing campaigns, and pricing strategies. Stay updated on industry trends and best practices in data science, advocating for continuous improvement within the team. Lead data-related projects, ensuring timely delivery while balancing multiple priorities and stakeholder needs. Company Benefits Competitive salary annual bonus Flexible hybrid working Career development opportunities 25 days holiday (increasing to 28 after 5 years) Enhanced Maternity/Paternity pay 1 day paid charity day Company events and incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Essential Skills Expertise in developing and deploying various ML algorithms, e.g. recommendations Experience in applying statistical methods to analyse data, test hypotheses, and draw meaningful conclusions Highly proficient in Python for data manipulation, analysis, and model development Strong SQL skills for querying and manipulating data from relational databases Understanding of database concepts and experience with data warehousing solutions Working knowledge of Generative AI/LLMs Strong analytical and problem-solving skills Excellent communication and presentation skills Experienced in the use of BI tools such as Power BI/Tableau is desirable Ready to be our next Data Scientist? Apply now and help transform the future of travel with Travel Counsellors! About Us At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,100 independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023 & 2024), we're expanding rapidly and looking for exceptional individuals to join our Head Office team. Creating an Inclusive Environment Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process. We believe diverse perspectives strengthen our team and encourage all to apply. For more information about this role - and others - at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at ADZN1_UKTJ