Job Summary
PREVIOUS UNSUCCESSFUL APPLICANTS NEED NOT APPLY
Electronic Patient Records (EPR) represents a major IT project in Moorfield's excellence delivery programme. EPR will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.
Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our team.
Patients are at the centre of everything we do. Our EPR will help us to ensure that we continue to improve our delivery of services and treatment plans around patient needs. The EPR is designed to wrap around our specialist ophthalmology clinical noting system, OpenEyes, to provide a seamlessly integrated patient record system. Combining this leading ophthalmology centred noting system with the benefits of broader patient‑centred record integration is an exciting step forward in supporting trust staff to continue to deliver leading eye care as we get closer to moving to our new centre for advancing eye care, currently known as Oriel, which is being built in Camden.
Main Duties
- Be responsible for the design, build, testing and operating of data operational services.
- Recognise and share opportunities to reuse existing data flows between teams.
- Co‑ordinate teams and set best practice and standards.
- Apply knowledge of systems integration to your work, and your teams' work.
- Champion data engineering across the organisation, and with partners.
- Build data engineering capability by providing technical leadership and career development for the community.
- Put people at the heart of everything you do - with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.
- With the ever-increasing need and interest in the use of digital technology in healthcare, you will be part of a team of Digital, Data and Technology experts that delivers service improvements and keeps at the forefront of new technology.
About Us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High‑Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Details
Date posted: 28 October 2025
Pay scheme: Agenda for change
Band: 8b
Salary: £72,921 to £83,362 a year incl HCAS
Contract: Permanent
Working pattern: Full‑time, Flexible working
Reference number: 273‑DS‑7046946‑A
Job Location
Job locations: Moorfields Eye Hospital NHS Foundation Trust
162 City Road, London, EC1V 2PD
Person Specification
Education / Qualifications – Essential
- Masters degree, or equivalent relevant experience
- Relevant data or technology qualification, or equivalent experience
- Relevant management / leadership qualification or equivalent experience to masters level
Education / Qualifications – Desirable
- Registered with a relevant informatics professional body
- Service management qualification or equivalent experience (example: ITIL)
- Delivery management qualification or equivalent experience (Agile, PRINCE2, etc)
Experience – Essential
- Experience in a data engineer / analyst / consulting (or similar) role
- Experience of leading user/customer‑centric teams and delivering on continuous service improvement initiatives
- Experience of running complex data / data warehouse services, leading the design, deployment and operating of mission‑critical services
- Experience designing, developing and operating multiple data / data warehouse technologies (SQL, Oracle, etc), or similar, and datasets and supporting technologies (SSRS, SSIS, etc)
- Experience of measuring service performance to agreed SLAs/OLAs and creating reports for stakeholders - with supporting context / narrative
- Experience of solving complex problems for users through the use of technology - all with a focus on user needs
- Experience of supporting the transition of products from Delivery into Live Service
- Supervision and direct line management of multiple teams - including (but not limited to) - recruitment, capability and performance, training, leadership, motivation, sickness absence
- Management of financial budgets for a team (pay, on‑call, consumables)
Experience – Desirable
- Experience of management products / services in healthcare (NHS)
Skills and Knowledge – Essential
- Deal with complex business problems and translate into data integration processes
- Design and improve data processes
- Identify training needs and develop a professional development framework with your service portfolio
- Prioritisation of work - within the team and across the wider directorate
- Meet set targets or metrics for service
- Good communication skills - tailoring your message for your audience, providing and receiving highly complex, sensitive and/or contentious information, able to communicate complex technical information in a simple way to stakeholders
- Strong technical knowledge and ability to keep ahead of digital and technology initiatives
- Design and develop our Development, Service Management, Quality Assurance Testing, and Delivery Management tooling
- Systematic and methodical approach to problem solving
Personal Qualities – Essential
- Relentless focus on user needs and experience
- Problem‑solving mindset - focusing on improving outcomes
- Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders
- Able to work well within a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: Moorfields Eye Hospital NHS Foundation Trust
Address: Moorfields Eye Hospital NHS Foundation Trust, 162 City Road, London, EC1V 2PD
Website: https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)
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