Data Analyst

Data Analyst
Sparkhill, Birmingham
£28,000 - £30,000 + 6% bonus, payable quarterly
Permanent – Hybrid working after 3 months
Retail & Fulfilment Operations

About the Role:

We’re looking for a detail-driven Data Analyst to join our dynamic team and play a vital role in turning data into meaningful insight. You'll work closely with stakeholders across the business in EMEA, particularly within the retail and order fulfilment functions, to uncover opportunities for operational improvements and support strategic decision-making.

Key Responsibilities:

• Discover, collect, and validate data from a variety of internal and external sources.
• Produce accurate, relevant, and timely reports for key stakeholders across the group.
• Track and analyse Key Performance Indicators (KPIs), identifying trends and patterns that drive actionable insights.
• Document and maintain records of newly created reporting processes once validated and approved.
• Perform in-depth analysis of performance flows, identifying inefficiencies and bottlenecks across operations.
• Conduct root cause analysis to diagnose underlying issues and recommend evidence-based solutions.
• Collaborate with colleagues to implement recommendations and ensure sustainable improvements are delivered and maintained.
• Lead and participate in regular meetings to provide updates and drive improvements in the retail function.
• Support the design, implementation, and monitoring of future operational flows.
• Assist the North Europe Order Fulfilment Manager with a range of strategic and operational projects.

What We’re Looking For:

• Proven experience in a data analysis or business intelligence role.
• Strong analytical mindset with the ability to turn complex data into actionable insights.
• Proficiency in data tools such as Excel (including pivot tables) SQL, Power BI or similar platforms.
• Excellent communication skills — able to present findings clearly to both technical and non-technical audiences.
• Proactive and collaborative approach with a strong attention to detail.
• Experience working in a retail, logistics, or fulfilment environment (desirable).

Why Join Us?

You’ll be part of a forward-thinking multinational business where data drives change. This is an excellent opportunity to influence operational strategy, contribute to continuous improvement, and grow your career within a supportive and innovative environment.

The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment.

Your job application for this role will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited.

If you are selected we will contact you within 48-hours of your job application. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion