Business Readiness Lead (18 month FTC)

OVERALL SUMMARY

Lead on the Business Readiness strategy, working in partnership with key business stakeholders to agree all business needs and carry forward to a successful rollout

RESPONSIBILITIES

• Support Business & Solution Architecture teams on documentation/artefact updates from a Solution Integrity perspective (Architecture diagrams, Integration Catalogue, functional capabilities, etc)
• Input and assist business and solution architecture teams to provide solutions gaps and create business requirements or business solution documents
• Support Data Architect with the data model definition and market data flow diagrams
• Own and centralise Market Data requirements across the programme and work with the business leads to ensure the correct data contracts are in place with third parties  
• Create Non-functional requirements documentation and design & agree how this feeds to test workstream assurance
• Co-ordinate and feed into client artefact changes, such as terms and conditions updates and general client updates from a client experience perspective
• Oversee the creation of operational process flows, working alongside the other programme workstreams to ensure processes are fully defined from an end-to-end solution perspective  
• Work alongside Colleague Communications team to develop comms strategy and provide required material for regular internal updates
• Ensure effective training strategy is developed and work with L&D team and vendors to execute
• Coordination of business procedure updates (accountability sits with business owners inc items requested for DR/BCP/Risk review)
• Create Model Office strategy, ensuring that the needs of all programme workstreams are catered for and are aligned  
• SLA assurance planning
• Control and assure all RCSA updates are made ahead of go-live
• Co-ordination of Support model definition across all programme workstreams and vendors
• Liaison between Model office/ Business Readiness and integration with Migration and Cutover workstream (e.g Run Book / first occurrence validation)
• Define the approach to, and execution of, business firsts (first valuation statements, tax statements, fees runs etc)
• Support the overall Anchor CX (positive & Negative), including key client experience enabling areas
• Ensure effective floorwalking and early life support through all workstream resources and support capacity

Regulatory responsibilities ¦ Compliance/T&C

• Ability to demonstrate an understanding of the regulatory framework relevant to the role, whilst practising effective risk management taking account of outcomes for clients.
   

WE WOULD LOVE TO HEAR FROM YOU IF:

• Excellent interpersonal skills and is highly experienced at engaging with stakeholders and influencing outcomes.
• Good understanding of business change and software development life cycles and approaches, and the concepts and practices required to implement effective information systems.
• Possesses a broad understanding of business and business skills, and understands the significance of commercial constraints.
• Able to apply business and technical expertise to assignments in other specialist areas and business domains.
• Understands the organisation's IT/Information Systems plans, and business objectives.
• Demonstrates a responsible and disciplined approach, even under pressure.
• Experience in understanding and defining ‘as is’ and ‘to be’ states of client journeys, operating models, business processes as well as MI & Reporting.
• The role will require contribution to the identification and impact assessment of programme and project issues and risks.

At TrinityBridge we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by TrinityBridge, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

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