Job purpose: To work with a wide range of business datasets, creating and analysing key business performance indicators in a dynamic and constantly changing B2B & B2C environment.  Key Responsibilities: Develop new Business Intelligence across a variety of business functions through a process of requirements gathering, designing, building, testing and releasing for each new report and application.  Develop new databases in Microsoft SQL and deliver reports using SSRS, Microsoft Power BI and Salesforce as required by the business.  Develop data models using Microsoft Analysis Services (SSAS) for consumption within Microsoft Power BI, Excel or SSRS.  Complete data mining identifying business trends within datasets using data models developed in SSAS.  To ensure accuracy within all reporting by testing outputs using the business tools and resources available.  To be able to articulate to a variety of different business stakeholders.  Create technical documentation for BI tools.  Regularly review live reporting and database applications in an order that outputs remain aligned to business and user needs.  Provide advice, guidance and coaching to team members to enhance their technical capabilities and ensure value added service to customers.  Manage and evolve the day-to-day relationships with internal and external partners. Help support Salesforce developing and assisting the salesforce analyst(s) to help enact positive change for the B2B sales team. Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades (currently scheduled 2-3 times a year) Maintaining the current Salesforce data integration using the Synatic platform. Aid in the execution of opportunities to enhance Salesforce solution, driving better functionality for internal and external customers, including external reporting for agent customers. REF-(Apply online only)