Business Data Analyst (Smartsheet)

Genpact
Cardiff
1 day ago
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Ready to shape the future of work?


At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Business Analyst – NPI Support.


Cardiff, Wales UK

In this role, you will work within the Special Process and Repair NPI Engineering team in a technical administrator capacity. This role will be centred around supporting execution of the sites’ Repair Industrialisation plan. The position is aimed at someone with a technical background who is looking for a development opportunity within the Shop Engineering team. The candidate will need to effectively work with internal and external stakeholders to deliver results.


Responsibilities

  • Gather, clean, and organize datasets related to NPI and productivity projects from multiple systems (e.g., SAP, Smartsheet), including translating data from centralized databases into local Smartsheet solutions.
  • Develop, maintain, and enhance dynamic KPI dashboards and visual boards in Smartsheet to track project performance and key metrics.
  • Review, update, and manage KPIs across Safety, Quality, Delivery, and Cost to ensure alignment with business and project objectives.
  • Analyse data trends and patterns to identify risks, bottlenecks, and opportunities for continuous project and process improvement.
  • Present analytical findings, insights, and performance updates to both technical and non-technical stakeholders through clear reports, dashboards, and visualizations.
  • Maintain up-to-date tracking and reporting of productivity and NPI projects within centralized and local data platforms.
  • Collaborate with engineering, planning, and operations teams to ensure data accuracy, consistency, and alignment with project goals.
  • Manage stakeholder communications by providing regular updates on project deliverables, milestones, and performance metrics.
  • Drive continuous improvement of data management processes, including automation of data collection, reporting workflows, and dashboard optimization.
  • Create, document, and maintain Standard Operating Procedures (SOPs) for data management, reporting processes, and dashboard usage.
  • Manage databases and documentation repositories, ensuring data integrity, version control, and accessibility.
  • Support the preparation of project summaries, lessons learned, and management reports through actionable data insights.
  • Assist in defining, implementing, and maintaining data governance policies and standards relevant to NPI and productivity project data.


Qualifications we seek in you!

Minimum Qualifications

  • Bachelor’s degree in engineering/business/finance from an accredited institution.
  • Proficiency in data analysis and visualization tools such as Excel, Power BI, Tableau, or similar.
  • Experience with data management platforms like Smartsheet, SAP, or equivalent ERP systems.
  • Strong analytical thinking and problem-solving skills with attention to data quality.
  • Excellent communication skills to translate data into actionable insights.
  • Basic knowledge of project management and engineering processes is a plus.


Preferred Qualifications/ Skills

  • Strong Business Acumen, Analytical capability, and data modelling
  • Working experience with Spotfire
  • Ability to compile concise and accurate engineering documentation.
  • Ability to effectively interpret inspection and repair sections of Engine Shop Manuals and other technical publications.
  • Ability to work effectively with a variety of stakeholders.
  • Strong oral and written communication skills.
  • Ability to plan and co-ordinate several projects/tasks simultaneously.


Why join Genpact?

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress


Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.


Let’s build tomorrow together.


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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