Location: Croydon, London, Southeast, Hybrid

Closing date for applications: 1st July 2024

The opportunity:

An exciting opportunity has arisen to join the Delegated Authorities (DA) Centre of Excellence Team as a DA Bordereaux & Data Manager. In this role you will work alongside a wide variety of stakeholders both internally and externally, including Underwriting, Sales & Distribution, Governance, Finance, Credit Control and Operations to manage data and processes for delegated underwriting arrangements across the UK. 

The role of the DA Bordereaux and Data Manager is to lead, motivate and develop the Bordereaux team and oversee the delivery of bordereaux processing as well as being the main point of contact for data queries, problems and solutions whilst building knowledge of the Zurich DA landscape.

You will be responsible for a team of 6 individuals (Bordereaux handlers & data analyst) and will be required to participate in/oversee activities such as exposure/data accuracy reviews, Reinsurance & Solvency II reporting, as well as the BAU process and controls to meet requirements whilst overseeing bordereaux governance, team workflow and periodic reporting within deadlines.

You will be actively encouraged to identify and develop fresh ideas for areas of improvements as well as ways of improving our process and controls. This role is essential to the success of the DA operation to help transform our process around data and MI generally. 

Key responsibilities: 

Day to day management and oversight of the Bordereaux team, ensuring bordereaux are received in a timely manner and processed within SLAs, any queries or issues resolved or escalated as appropriate.  Coordinate back office set up for new arrangements (process, accounts, systems, and onboarding procedures). Work with stakeholders to reconcile Written & Paid Bordereaux against cash received (cross-functional collaboration)  Manage operational procedures and adherence to controls.  Oversee the bordereaux and query KPIs, fostering an environment of continuous improvement.  Contribute to data and reporting activities; Reinsurance & Solvency II Investigate and resolve internal and external queries regarding outstanding items.  Work closely with senior management to develop improved reporting processes, controls, and systems.  Assist in the implementation of new procedures, maintaining and improving internal controls to ensure compliance.  Lead the personal performance and development of six direct reports in pursuit of continuous improvement in key activities and behaviours, which contribute to the delivery of business objectives. 

What are we looking for? 

Experience in Delegated Authorities market, preferably DA operations.  Excellent understanding of Data Quality, highly analytical and proficient in Excel.  Strong Communication skills - This role involves a high level of engagement with a wide variety of internal stakeholders including the Leadership Team.  Excellent time management and attention to detail, ability to prioritise team and own workflow.  Ability to work autonomously and contribute to team objectives.  Experience in coding would be an advantage.  Ability to adapt to changes and embrace new challenges in a fast-paced environment.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.