Job Description

An Automation Analyst’s primary responsibility is to data check medical evidence for automated personal injury claims.

Automation Analysts review medical reports and other evidence to ensure accuracy, correct documentation, updating and input of medical data into COA. Using their knowledge and expertise to review, audit and prioritise claims, making decisions based on the evidence presented, all within SLA’s and in line with agreed protocols, industry standards and legal guidelines. Additionally supporting the wider team by escalating queries, flagging system errors, trends and discrepancies.

An Automation Analyst will need to have excellent attention to detail, complete assigned work accurately and to agreed targets. To ensure the day to day tasks of the team are completed within SLA’s in accordance with the Verisk values.

Responsibilities

Data management

• Maintain high levels of data accuracy across Verisk-COA automated clients.
• Monitoring and maintaining existing processes, identifying opportunities for improvements.
• Maintain good data governance, ensuring that data is both stored and used in line with regulations.

Data Analysis

• Providing insights to support growth opportunities, product improvements and trend identification.

Communication and collaboration

• Being highly visible across the team, providing input for decision making, and participating in different forums; training, product development, process change.
• Collaborating with peers and with stakeholders from all relevant areas of the business.
• Staying up to date with emerging trends, client’s requirements, changes to legislation and technology bringing innovation to serve better our customers.

Qualifications

• Strong quantitative and analytical skills supported by a solid academic and/or work background.
• Willingness to learn from the bottom up and put in the time to acquire the necessary technical skills.
• Proactive and creative approach to taking initiative and getting things done.
• Team player with ability to collaborate and build relationships.
• Ability to work accurately and efficiently to tight deadlines.

Personality Traits:

• Resilience.
• Strong analytical and problem-solving skills.
• Excellent communication and interpretation skills.
• Excellent attention to detail.
• Ability to work independently.
• Ability to work as part of a team
• Good organisational and time management skills.

Knowledge:

You will need a good working knowledge of relevant medical terms, agreed protocols, computer software, regulations and legislation, and the ability to interpret complex information and make sound judgments.  

This knowledge is not required, albeit desirable,  ahead of being given this role as all knowledge will be provided on the job.

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.