Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertisein data, technology, and AI.
Inviting applications for the role of Assistant Vice President- Digital Sales – Agentic AP Solution
The Digital Sales individual will be a member of a dynamic team driving growth of digital solutions in a prioritized portfolio of existing and new accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within one of the specific industry verticals such as Consumer goods, Retail, Hi Tech and Manufacturing, Banking & financial services, in support of Genpact’s Sales and Transformation Services community.
The digital sales team has recently enjoyed good growth and made notable wins with new logos, as well as increasing the digital footprint with existing customers. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge digital solutions with your deep domain expertise to create innovation and thought leadership opportunities!
Responsibilities
Display strong domain knowledge in Finance and Accounting processes with demonstrated ability to drive business solutions in Accounts Payable, Record to Report etc
Identify and target potential clients through various channels such as networking and social media.
Drive Software sales in Retail environment with clients where Genpact doesn’t perform managed services.
Demonstrate an understanding of a client’s business and use of Digital technologies to craft transformational value propositions for the clients.
Proactively create, identify, and develop opportunities for our proprietary Agentic SaaS solution in the Finance & Accounting domain
Demonstrate understanding of Artificial Intelligence (AI) technologies like Generative AI, Machine Learning, Large Language Models etc
Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops.
Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc.
This role reports to the Global Agentic Growth Leader & Growth Leader for Digital. The Senior Digital Advisor / Seller will work in close partnership with Genpact Sales, Solutions, SMEs, Partner (Microsoft) Account teams and other consulting leaders within Genpact in successfully establishing and growing client relationships, innovating with clients and winning deals.
Qualifications we seek in you!
Minimum Qualifications / Skills
Product Knowledge: Deep understanding of finance and accounting solutions, including features, benefits, and how it meets the needs of different businesses.
Industry Expertise: Familiarity with the different industries including CPG, Hi Tech & Manufacturing
Sales Skills: Strong abilities in prospecting, qualifying leads, presenting solutions, negotiating, and closing deals
Proven Experience and success in driving SaaS product sales.
Communication Skills: Excellent verbal and written communication to effectively convey complex information and build relationships with clients.
Customer-Centric Approach: Focus on understanding and addressing the specific needs and pain points of customers.
Problem-Solving Skills: Aptitude for identifying customer problems and proposing tailored solutions.
Adaptability: Flexibility to adapt to different customer needs and market changes.
Persistence and Resilience: Determination to pursue leads and handle rejection positively.
Team Collaboration: Ability to work well with marketing, product development, and customer support teams to ensure customer satisfaction.
Preferred Qualifications/ Skills
Deep expertise in one or more specific industry verticals such as Manufacturing, High Tech Software, Hardware, Hospitality, Services, Logistics, Media, Telco, and/or Entertainment.
Good cultural fit – role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity.
Good “roll up the sleeves” collaboration attitude to work across Genpact, client teams and Genpact’s SaaS partners to bring the greatest possible impact through new ways of working.
Technical understanding of SaaS architecture, integrations, and domain expertise
Ability to engage, and work with C level executives on the client side.
