Job summary
The Insights and Intelligence Team is an analytical service supporting NHS England by providing information, analysis and analytical support. We have an aim of 'do once and automate' wherever possible and therefore produce South West Regional products for use by the centre and locally. This approach reduces the analytical overhead enabling us to support local analysis where required and ensures consistency of reporting across the South West region.
This role is a key part of the Analytical Products Team. With support from other team members, this role will support delivering data, automation, and visualisation topics to support the region and ICSs with their analytical needs, as well as supporting others within the Analytical Products team. This role will often work as part of multi-disciplinary 'squads', made up of colleagues, both internal and external to the Insights and Intelligence team, to deliver on projects that require a range of skills and knowledge. In consideration of the national competency framework this role will most closely align to the Data analyst job family at Associate practitioner level. The specialisms expected to strongly feature within the Analytical Products team are data visualisation, Statistical process control (SPC), Technological specialisms, Data automation and Information governance.
Main duties of the job
This role is based in the Analytical Products work area. This team will provide the foundation of robust analysis allowing reliable insightful analysis by delivering data, automation, and visualisation expertise to the region and ICSs. It will support the delivery of improved data collection, quality & compliance, infrastructure and access across the SW through liaison with and support to ICB and provider teams. It will support the local implementation of national policy & standards across ICSs, including supporting the roll out and delivery of national data programmes.
Core functions of this team include:
Manage all regular reporting Develop ad hoc reporting solutions Software and dashboard design expertise - automate/productionize reporting processes display the data story in the most easily consumable format Data Liaison between National team and Systems, Higher Education Institutions (HEIs) etc Manage and assess datasets & data platforms ( UDAL, support FDP roll-out) Data quality - Compensate for outliers and missing data, Data quality reporting Work with ICBs to improve data quality Data Collections - Support ICBs & Providers with national data collections & Manage any local data collections Translate National requirements to region and system level & Support ICSs with IG and data management needs Co-ordinate Data Access Horizon scanning
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money.
If you would like to know more or require further information, please visit
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Job description
Job responsibilities
The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Insights and Intelligence Team in the South West Region.
You will expected to carry out tasks such as:
Cleanse and manage data (including processing) Quality assure data and analytical outputs following best practice guidelines Integrate data feeds from disparate sources Respond to incoming requests for information in a timely and efficient manner Develop business intelligence reports Plan, design, manage, execute and report tests, using appropriate tools and techniques Be highly numerate and use a variety of analytical techniques to provide high quality, timely analysis and intelligence relating to key priorities Be adaptable when finding analytical solutions to problems, to analyse and triangulate data in innovative ways and present findings clearly to a range of audiences Log, analyse and manage problems in order to identify and implement the appropriate solution, ensuring that the problem is fixed.
You can find further details about the job, in the attached Job Description and other supporting documents.
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Person Specification
Qualifications
Essential
level 2 qualification in English/Maths (GCSE or equivalent) OR successful resit of functional skills exam
Knowledge and Experience
Essential
previous experience of working in a data analytics role OR be able to demonstrate ability to utilise data at a basic level Good understanding of analytical tools and is highly numerate Basic statistical knowledge Experience of generating reports from the analysis of raw data High degree of computer literacy (Microsoft Excel is essential) Ability to use spreadsheets and relational databases Understands the importance of high quality information and associated confidentiality issues Able to manage, clean, abstract and aggregate data Knowledge and application of quality assurance processes to data and analysis Knowledge of administrative procedures, project management or information analysis. Knowledge of project principles. Commitment to continuing professional development
Desirable
Understands industry recognised data modelling patterns and standards Previously worked in a similar position within the public sector.
Skills, Capabilities and Attributes
Essential
IT and mathematical skills Quality assurance, validation and data linkage abilities Able to apply analytical methods to explore the presenting problem and identify key issues. Should be able to demonstrate problem structuring and solving skills. Ability to make complex and technical information and language simple and accessible for non-technical audiences Excellent time management skills with the ability to re-prioritise. Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills. Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills. Project management skills. Skills for manipulating information. Advanced keyboard skills, use of a range of software. Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Desirable
Experience of using of coding tools, languages and/or analytical software ( Stata/SAS/SQL/R/Python,SPSS, VBA or equivalent) Technical skills in data management, business intelligence and/or analytics - including data modelling, data visualisation ( Tableau, PowerBI, Qlik) and data blending ( Alteryx) along with other supporting tools.
Values & Behaviours
Essential
Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public. Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients. Values diversity and difference operates with integrity and openness. Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others. Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation. Actively develops themselves and supports others to do the same. Understanding of and commitment to equality of opportunity and good working relationships. Professional, calm and efficient manner