Process Data Analyst

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

We’re looking for a Technical Analyst to join out Regulatory Services Team. In this role, you’ll help make sure our Water and Wastewater Services meet important environmental and customer performance standards.

You’ll be part of a team that plays a key role in collecting and reporting data, supporting both day-to-day operations and longer-term goals. Working closely with teams across the business-including Environmental Services and Operations-you’ll also build relationships with external partners such as regulators and other water companies.

This is a role where teamwork, attention to detail, and good communication are essential. You’ll need to manage different tasks and priorities-sometimes at short notice-and support your colleagues by sharing insights and offering practical solutions.

Accountabilities & Responsibilities

• Working closely with other Technical Analysts to meet reporting deadlines and send the right data and updates to our regulators.
• Supporting continuous improvement and encouraging new, better ways of working.
• Helping deliver actions that improve our performance across different regions.
• Creating and helping deliver clear briefing materials that share best practices and performance updates with our operational teams.
• Providing technical advice and support to on-the-ground teams when needed.
• Helping gather the right information the business plans, reviews and other planning processes.

Technical Skills & Experience

• Good operational understanding of environmental permits and the regulatory environment.
• Confidence in working with data: collecting, analysing and using it to support decisions and reporting.
• Familiarity with key business systems and how to use them effectively.
• Strong planning & organisational skill, with the ability to manage your own time and help others stay on track.
• Confidence working under pressure and making decisions independently when needed.
• The ability to work well with people at all levels, both in and outside the organisation.

This role may not be eligible for the visa sponsorship

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.