Job overview
Are you passionate about data engineering and managing of data projects? Do you have an interest in the creation of solutions which allow NHS operational managers, clinicians and wider teams to deliver effective and high-quality services that make real difference to patients and service users? This role will be responsible for managing data projects on behalf of the data engineering and business intelligence teams, providing technical and administrative support and expertise, with a focus on agile development practices.
The post holder will communicate with project stakeholders, analyse data requirements, get involved in data transformations and data management tasks, designing and maintaining tasks boards and project management documentation to enable the successful deployment of data projects. The successful candidate will provide essential support to the Data Engineering & BI teams as and when needed and play a crucial role in ensuring the successful execution of data and technology-driven projects.
Main duties of the job
Key responsibilities
• Collaborate with cross-functional teams to identify business objectives and translate them into actionable data projects; specifically with business users to identify critical questions, pain points, and challenges they face
• Support with data warehousing and engineering tasks
• Scope and analyse business problems to develop solutions that deliver measurable business value, going beyond a mere checklist of technical requirements
• Develop detailed project plans, timelines and resource allocation
• Collate tasks and relevant milestones into a gantt chart
• Monitor project progress, identify potential risks and implement mitigation strategies
• Organise and facilitate meetings with application users (Finance, Clinical Coding and Site Managers) to scope project, ensure that project objectives are being met and sign-off
• Coordinate project stages such as designing, testing, user acceptance testing,
• Capture Sign-off of security privilege validation and coordinate documentation creation
• Understand use case for existing Web applications and apps, as well as, desired outcomes for Qlikview to Qlik Cloud migration
• Support the wider team to transition to Qlik Cloud
• Communicate findings and insights effectively to both technical and non-technical stakeholders, enabling them to make informed business decisions
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Detailed job description and main responsibilities
Roles and responsibilities
· Collaborate with cross-functional teams to identify business objectives and translate them into actionable data projects; specifically with business users to identify critical questions, pain points, and challenges they face
· Support with data warehousing and engineering tasks
· Scope and analyse business problems to develop solutions that deliver measurable business value, going beyond a mere checklist of technical requirements
· Develop detailed project plans, timelines and resource allocation
- Collate tasks and relevant milestones into a gantt chart
· Monitor project progress, identify potential risks and implement mitigation strategies
- Organise and facilitate meetings with application users (Finance, Clinical Coding and Site Managers) to scope project, ensure that project objectives are being met and sign-off
- Coordinate project stages such as designing, testing, user acceptance testing,
- Capture Sign-off of security privilege validation and coordinate documentation creation
- Understand use case for existing Web applications and apps, as well as, desired outcomes for Qlikview to Qlik Cloud migration
- Support the wider team to transition to Qlik Cloud
· Communicate findings and insights effectively to both technical and non-technical stakeholders, enabling them to make informed business decisions
Information System Architecture
· Gain understanding on how data flows throughout the Trust (e.g. between the data warehouse and Qliksense)
· Ensure that reports are designed, implemented and managed in accordance with relevant legislation including Caldicott Principles and the Data Protection Act
· Create and maintain technical documentation under formal change control processes
Communication
· To communicate effectively with clinicians and managers on matters associated with the system design and development of solutions
· To work with colleagues to plan and develop training programmes to train staff in the use and capabilities of relevant application systems
· To present, provide and receive highly complex information to a wide range of stakeholders in a formal setting.
Management Responsibilities
· Support the delivery of strategic data and service transformation projects within the sector which need to provide in-depth triangulated intelligence to inform decision making, business planning, and the measurement of improvement in performance and quality
· Foster a culture of customer service by working closely with the decision-support function, responding effectively to the needs of the organisation and pro-actively seeking to add value to the organisation through information analyses, tools and methods
· Foster close working relations with the Data, Digital, Performance, ICT and Finance departments in developing and maintaining quality information and information reporting systems
· Review and contribute to the development of Information Management and Data Quality policies and procedures to meet the needs of the Trust
· Support and mentor information team staff where possible
Person specification
Education and Qualifications
Desirable criteria
- Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification
- Educated to degree level in computer or information science, data, engineering and or other technical disciplines or equivalent experience
- Experience working in cloud-based data environments (e.g., AWS, Azure, GCP)
- Familiarity with data privacy regulations (e.g., GDPR, HIPAA) and compliance considerations and a track record of working at a similar level in this specialist area
Experience
Essential criteria
- Track record of delivering data and analytics projects on time and within scope
- Strong ability to identify and understand business problems, translating them into effective solutions rather than focusing solely on delivering against a list of technical requirements
- Ability to structure, organize and drive multiple projects simultaneously and in a constantly evolving environment
- Proven experience of Agile environments, supporting sprint planning, scrum facilitation, backlog management, and daily stand-ups. Familiarity with agile and iterative working methodology and rapid user feedback gathering concepts
- Ability to adapt plans and priorities in response to changing business needs or technical challenges
- Familiarity with data visualization tools and techniques to effectively present findings, namely QlikView and QlikSense
- Collaborate efficiently with both technical and non-technical individuals in a dynamic environment with evolving objectives and user iteration
- Experience managing dependencies risks and resource constraints in a fast paced environment
- Experience of using SQL programming and understanding of data engineering concepts, data pipelines, ETL/ELT processes, and data warehousing
Desirable criteria
- Understanding of data modeling, dimensional modeling, and performance tuning.
Skills and knowledge
Essential criteria
- Proficiency in PRINCE2 for project management and Excel plus other tools (e.g. Visio)
- Familiarity with data structures, algorithms, cloud infrastructure and good software development practices
- Knowledge of version control / collaboration workflows and best practices
- Good understanding of data engineering concepts and experience working with large-scale datasets.
- Excellent knowledge of Qlik products, SQL, Excel
- Ability to translate complex data sets into clear, actionable insights for business users.
Desirable criteria
- Familiarity with data governance, privacy, and security best practices
Personal Qualities
Essential criteria
- Strong interpersonal skills with ability to build trusted relationships within the team and across the organization
- Highly motivated, confident, self-starter and the ability to exercise initiative.
Important
- The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
- Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
- If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
- In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
- During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
- Employment at the Trust is offered subject to successful completion of a six month probationary period.
