CRM Data Analyst

Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights that support business growth.

This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office).

Key Responsibilities

• Act as primary custodian of CRM system, ensuring its strategic development
• Maintain accurate and high quality data
• Develop and maintain dashboards and reports
• Provide actionable insights to wider business operations
• Oversee data management including imports/exports, segmentation updates
• Lead on CRM optimisation projects
• Drive consistency in data practices

About You

• Good knowledge of Excel, SQL and CRM systems (Access would be advantageous)
• Proven experience in data analysis, data extraction
• Ability to liaise with different levels of stakeholders
• Experience in translating stakeholder requirements into relevant reports

Paying up to £35,000 with competitive benefits!

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