Cloud Monitoring & Data Analyst
Job TypePermanent
Salary:£60,000 - £70,000 DOE
Location:Kingston Upon Thames – Hybrid 1-2 days in the office
Consultant:Mags Rendle
The Company
TDRC are excited to be working with a global leader in security evidence management software. Their systems play a crucial role in the private security sector as well as within healthcare, retail and within sport.
They are supplying and supporting cameras and software to clients in 40+ countries and have offices in the UK, USA and Hong Kong with their international activities growing rapidly.
In this rapidly expanding market, they have sold equipment to the majority of Police Forces in the UK as well as many local authorities and private organisations. It's an exciting time to be joining this firm as they continue to lead the world in the development and application of their technology, with their influence spanning over 40 countries. Their mission to make a positive impact continues to gain momentum
Purpose
- To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times.
- To detect any issues in real-time and escalate to appropriate teams, in advance of the customer identifying an issue.
- To follow up and ensure identified issues are resolved appropriately.
- To use data to build historical trend analyses and provide reporting.
Your Responsibilities and Tasks
Monitoring & Incident Detection
- Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance.
- Set up automated alerts for App Service, SQL Database, and Blob Storage to detect anomalies.
- Create and maintain synthetic monitoring for proactive issue detection.
- Establish real-time dashboards to track system health.
- Escalate detected incidents immediately to appropriate teams.
- Follow-up to ensure incidents are resolved.
Data Analysis & Reporting
- Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis.
- Analyse logs and performance metrics to identify recurring issues.
- Provide insights into system downtime, performance trends, and customer impact.
- Generate weekly and monthly reports on system health and reliability.
- Provide recommendations and solutions to ensure consistent highl level of service to customers.
Automation & Continuous Improvement
- Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis.
- Implement automated remediation workflows where possible.
- Recommend improvements to architecture based on performance data.
Collaboration & Documentation
- Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible.
- Document best practices for monitoring, alerting, and reporting.
- Assist in setting up a customer-facing status page to improve transparency.
Your Qualifications, Technical Skills and Experience
Essential
- Previous experience of setting up automated alerts, managing dashboards, and generating reports to improve system reliability and customer experience.
- 3+ years’ experience in cloud monitoring, data analysis, or DevOps support.
- Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics).
- Proficiency in KQL (Kusto Query Language) for log analysis.
- Experience with automation scripting (PowerShell, Python, or Azure Functions).
Desirable
- Familiarity with SIEM tools (Splunk, ELK, Azure Sentinel)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
- Microsoft Certified: Azure Security Engineer Associate (AZ-500)
Your Personal Skills and Attributes
- Strong analytical mindset and ability to translate data into actionable insights.
- Excellent problem-solving skills and ability to work independently.
- Proactive approach with a desire to own and continually improve processes
Why apply
This isn't just about taking on a job—it's about being part of a family that champions change. This company combine their passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, they ensure that while you're taking care of our mission, they will be taking care of you.
Apply below and I will be in touch to discuss the company, the role and opportunity with you further.
The Digital Recruitment Company is an Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies.
To apply for this role please contact us at:
Mags Rendle
www.digitalrecruitmentcompany.com
